Ikechukwu Okpi

With my expertise in account and relationship management functions, coupled with my dedication to providing an exceptional level of client service, I am well positioned to swiftly surpass your expectations for this role. I look forward to discussing the position in further detail. Thank you for your consideration.

• Build and improve relationships with customers, key suppliers and partners.
• Review company practices to ensure clients get maximum satisfaction from their purchases.
• Identify potential opportunities and inform the sales team to follow up.
• Educate and inform clients about the company’s products, services and special offers.
• Attend to client complaints and resolve issues promptly.
• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
• Work with internal departments to ensure company meets clients’ expectations.
• Oversee customer relationship management system.

Business administration, customer relations service, sales or other customer-facing roles.