Gloria Odo

Results-Results driven customer support specialist with 3 years of experience in providing exceptional customer service. Skilled in handling customer inquiries, resolving issues, and ensuring customer satisfaction. Proficient in computer operations, leveraging technology to optimize support processes. Strong analytical and problem solving abilities, coupled with excellent time management skills.
Committed to delivering high-quality support and building positive customer relationships. A proactive and adaptable team player, ready to contribute to the success of the customer support function.
 

   I am a highly motivated worker with three years of experience handling front-desk representative duties .In addition, I graduated from the university of Nnamdi Azikiwe University with a degree in Business Education. My skills and academic experience make me the perfect fit for the role.

 Doing my years as a front desk representative, I developed many skills to assist with the rapid growth of the company. I was tasked with scheduling appointments, Restocking office supplies, purchasing technology for new employees, handling the front desk, making sure my teams are working according to the policies, and making sure clients are being attended to properly, also training new employees, following up with existing customers and prospective clients, and securing 30% in the new accounts.

 Throughout my tenure in the company, I have been lauded as a consummate professional, a hard worker, and an exceedingly competent worker who requires little to no supervision. I am careful to double and triple-check all items related to expenditure and company planning and maintain strict confidentiality to sensitive items. I possess a warm and pleasant personality that makes me not only easy to work with, but reflects well on the company as we receive clients and customers. I am looking forward to discussing this position with you in more detail. 

I'm a B.SC holder in business education