About Gloria Thompson :
Customer Service Enthusiast with experience in team leading and ensuring exceptional customer experiences. Skilled in developing strategies, improving processes, and resolving complex issues. Seeking an opportunity to utilize my leadership abilities and customer service expertise to contribute to the success of the organization.
Experience
Leading a team of customer service representatives, developing and implementing customer service strategies to enhance customer satisfaction and loyalty, resulting in increase in positive customer experience.
Timely resolving escalated customer issues, following up on complaints pattern to greatly reduce recurrence of the same pattern in complaints.
Conducting regular team meetings to communicate goals, updates, and best practices, fostering a positive and cohesive team environment for service representatives to meet established service standards.
Education
2012- 2016 University of Port Harcourt, Rivers state.
Bachelor of Arts- English and Literary studies
Professionals in the same Customer Service / Support sector as Gloria Thompson
Professionals from different sectors near Lagos, Lagos
Tonye Tamuno
Projects and Program Management Consultant
Upper Management / Consulting
Other users who are called Gloria
Jobs near Lagos, Lagos
-
Locksmith
Found in: Trabajos diarios NG C2 - 5 days ago
Ritzman Smarthomes Lagos, NigeriaWe are looking for a wood smith who has experience fixing or repairing smart door locks · Ability to set up and operate wood working machines · Have great carpentry skills · Ability to communicate clearly ...
-
Consultant Human Capital
Found in: Trabajos diarios NG C2 - 1 week ago
BAA Consult Victoria Island, NigeriaCompany Overview: We are a compact and dynamic financial/management consulting firm, in continuous operation now for over 30 years. · Job Objective: To perform advanced and specialized hands-on human capital consulting duties in a fast-paced environment, while delivering value to ...
-
Mechanical Foreman Incharge-Ogun
Found in: beBee S2 NG - 1 week ago
Ascentech Services Limited Lagos, Nigeria Full timeABOUT THE COMPANY · ABOUT US · Ascentech services ltd is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible ...
