Gift Iroh

I am a Result Driven and dedicated communication professional with years of experience in Human Resource Administration, Communication and Customer Service. I am dedicated to meeting company goals by utilizing consistent and organized practices.

I am skilled in working under pressure and adapting to new situations and challenges. My managerial and communications skills contributed to achieving the goals and objectives of my present and previous employers. 

I hold a Bachelor of Science Degree from the Nnamdi Azikiwe University, Awka

LENOX AND BLAIR REAL ESTATES LIMITED                         December 2022 till present

Responsibility: Human Resource Manager

• Manage and oversee the Human Resources and administrative department of the organization and their various functions
• Effectively liaise between senior management and employees to maintain and improve company-employee relations.
• Manage the research, recruiting, staffing, on-boarding, and training of new company hires according to the needs of department managers and company budget.
• Ensure complete compliance of company directives, regulatory concerns, and health and safety protocols.
• Administration of payroll, company benefits packages, corporate events, and teambuilding meetings and outings.
• Create and implement a 360-degree feedback system to aid in the staff appraisal system and also aid in effective employee growth.

COASTLAND ENERGY LOGISTICS                                       November 2016 – August 2022

Responsibility: Human Resource/ Document Control Executive

• Develop and implement HR policies and procedures to ensure compliance with federal and state regulations.
• Manage employee relations issues, including investigations and conflict resolution.
• Conduct new employee onboarding and provide training to ensure compliance with company policies and procedures.
• Maintain accurate employee records and ensure data privacy and security.
• Coordinate and manage the recruitment and selection process, including job postings, resume screening, interviewing, and hiring.
• Manage the document control process, including the creation, revision, and distribution of controlled documents.
• Ensure the accuracy and completeness of all controlled documents and records.
• Develop and implement document control policies and procedures to ensure compliance with regulatory requirements.
• Maintain the document control database and ensure that all employees have appropriate access levels.
• Conduct periodic audits of controlled documents and records to ensure compliance with internal policies and regulatory requirements.

COASTLAND ENERGY LOGISTICS                                                November 2013 – Nov 2016

    Responsibility: Administrative Officer/Procurement Officer

• Established workflow processes to increase productivity like recruitment management, new employee onboarding, incident reports amongst others.
• Trained employees regularly in company policy and procedures.
• Managed office inventory, stocked office supplies, and ordered new supplies as needed.
• Managed a customer relationship database and communicated regularly corporate objectives across departments
• Developed and implemented procurement strategies that align with business objectives and drive cost savings.
• Oversee the procurement function, including negotiating contracts, managing supplier relationships, and ensuring compliance with procurement policies and regulations.
• Build and maintain relationships with key stakeholders, including suppliers, employees, and senior leaders.

 Poise Nigeria Lagos.                                                                           January 2013 - August 2013 

 Key Responsibility: Customer Relationship Officer

• As a Customer Relationship Officer, I helped open new markets of high network clients for our educational products in the first six months. Working with Poise sharpened my skill -set with the Customer Relations Management System (CRM)

Questnet International, Abuja                                                          March 2012 – Dec. 2012

Key Responsibility: Executive Assistant to the MD/Client Relationship Officer

• Managed the daily schedule and calendar of the Managing Director, including coordinating and scheduling appointments, meetings, and travel arrangements.
• Screened and prioritized phone calls, emails, and correspondence on behalf of the Managing Director, and provided timely responses to urgent inquiries.
• Prepared and proofread reports, presentations, and other documents for the Managing Director, ensuring accuracy and attention to detail.
• Provide an efficient and responsive administrative, organizational, and logistical service to the Managing Director, helping him to manage and prioritize his time.

National Youth Service Corp (NYSC)                                                        Mar. 2011 – Feb. 2012

 Key Responsibility: Class Teacher

 As a class teacher and English instructor for the junior secondary class, I helped the students improve in their   spoken and written English in the JSS Class, this reflected in their high Performance in their Exams.

Nnamdi Azikiwe University UnizikFM:                                                           Jun. 2008 – Jun. 2009

Key Responsibility: Presenter

• Anchored a Youth Radio weekly Programme.

ANAMBRA BROADCASTING SERVICE:                                                                Jan. 2006 – Dec. 2006

Key Responsibility:  Co-Presenter

• Worked as an Intern, anchored and produced a radio Program covering three eastern states of Anambra, Enugu, and Delta.

DELTA STATE BROADCASTING SERVICE:                                                        Jul. 2007 – Sept. 2007

Key Responsibility: Intern/Trainee

• Worked as an Intern, anchored and Co-produced a TV programme, “Good morning Delta”. I also anchored a radio programme

• Poise Graduate Finishing School                                                               Sept. 2012 – Apr. 2013

Thesis: Cultural Intelligence Project: “A study on the culture and tradition of the Itsekiri Tribe Final Project”

• NnamdiAzikiwe University, Awka, Nigeria                                               Jun. 2006 – Jul. 2010

Bachelor of Science Degree in Mass Communication 

Degree Thesis: Enhancing Corporate Image through Public Relations, “A case study of Etisalat, Nigeria” (Second Class Honours)

• West African School Certificate Examination;                                         July 2006

Delta Steel Company Technical High School.Warri, Delta State, Nigeria