Ejiro Eras

A graduate of Computer Science; Uniquely qualified administrative professional with 5+ years’ progressive experience in strategic organizational communication, administrative duties, monitoring and evaluation, procurement and logistics, data analysis, I.T support, secretarial and human resource support. Adept at making and delivering effective presentations on various topics. Proficient in MS office suite, executive calendar keeping, and public relations protocols. Known for providing confidential administrative support to executives while interacting with all levels of administrators, clients, and stakeholders.

DATA ANALYSIS  AND ENUMERATION OFFICER                                                                                                                   2021- 2023

INTERNATIONAL ORGANIZATION FOR MIGRATION

JOB DESCRIPTION

• Devised KPIs using SQL across  website in collaboration with cross-functional teams to achieve a 120% jump in organic traffic
• Analyzed, documented, and reported user survey results to improve communication processes by 18%
• Collaborated with analyst team to oversee end-to-end process surrounding return data
• Worked with finance, sales, and operations to update and maintain manuals and SOPs

ADMINISTRATIVE OFFICER TO THE DIRECTOR OF CAREER SERVICES                                                          2018-2020                                                                  AMERICAN UNIVERSITY OF NIGERIA, YOLA, ADAMAWA STATE.

JOB DESCRIPTION

• Contribute immensely towards media, digital and communication as part of advocacy development in all program
• Agrees on media and communication as part of advocacy issues and together with the relevant programme staff identifies advocacy and communication issues related to Oxfam's work in Nigeria. 
• Support Programme Officers in building Networks to carry out advocacy on livelihoods, Market Access and Right to Be Heard issues in Nigeria. 
• Develops work plans, individual development plans, and regular reports to the Campaign Manager 
• Support programme partners in media and communications related capacity building and ensuring that this is integrated within programmes 
• Have responsibility for the monitoring and supervision of media as part of advocacy related partner activities and plans in Nigeria by ensuring that these are in line with AUN media strategy 
• Maintain contact with key civil servants, ministries and parliamentarians (Trade, Land, Education, etc) for information and feed these into AUN media and advocacy work 
• Develop and sustain relationship with the media and the civil society groups in Nigeria to feed into AUN advocacy work. 
• Ensure adequate media coverage for all programme activities, functions and press releases/press statements 
• Liase with active allies to identify and help them to use rare opportunities to drive AUN corporate advocacy issues in various media outlets in Nigeria
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.

ADMINISTRATIVE ASSISTANT TO THE DEAN SCHOOL OF LAW.                                                                   2017- 2018                                                                                                                                                                AMERICAN UNIVERSITY OF NIGERIA, YOLA, ADAMAWA STATE.

JOB DESCRIPTION

• Increased efficiency of staff by preparing invoices, reports, memos, letters, financial statements and other documents using word processing, spread sheet and presentation software.
• Provided administrative support to a senior executive in the department, including calendar management, meeting coordination, taking minutes, greeting guests, travel arrangements and expense reports.
• Coordinated and directed office services, such as records, departmental finances, budget preparation, personal issues, and housekeeping, to aid executives.
• Assisted the front desk office with managing problem-solving processes, documented all processes, and provided recommendations when necessary.
• Managed all expat related activities, ensured all their documents (passport) are up to date- liaised with the legal department for documents that needed to be updated.
• Independently managed all IT-related issues at desktop level; including installing and upgrading software to improve daily operations.
• Fostered a teamwork environment, filed and retrieved documents and reference materials when necessary, and maintained office common areas.

INFORMATION TECHNOLOGY ASSISTANT                                                                                               2015-2016                                                                                                                                           

INTERNATIONAL CONFERENCE CENTRE, ABUJA 

JOB DESCRIPTION

• Manage the internet connectivity for the office in such a way to maximize the operation and efficiency of the office.
• Perform installation, maintenance and updating of local area network components, including servers, routers, switches, firewalls, peripherals, printers, network nodes, terminals, and wiring,
• Perform routine server maintenance, event tracking and performance monitoring duties; configuration and security tasks.
• Perform application installation, configuration, testing and upgrade tasks.
• Provide desktop support services to office staff, performing problem identification and resolution for user problems.
• Perform an Information Systems orientation for new staff, and periodic refresher training for all staff.
• Coordinated conferences taking priorities into account, monitored changes, and communicated the information to the appropriate quarters.
• Provided administrative support to senior executives in the department, including calendar management, meeting coordination, taking minutes, greeting guests, travel arrangements, and expense reports.
• Improved daily operations and overall productivity by training staff on basic ICT.
• Provided hardware and software support to organisational staff, set up projectors, monitored CCTV, clive feeds and interpreters for conferences.
• Improved documentation process by using special computer applications to classified, collated and store information, for easy access and retrieval.
• Developed and edited reports, publications and website content.
• Developed and managed internal information resources and networks via intranet sites.
• Installed hardware, implemented file backups, and configured systems and applications.

• Bachelor of Technology in Computer Science  (Second Class Upper)                                                                                                                                        2017

Modibb Adama University of Technology, Yola, Adamawa State. 

• Diploma in Computer Science  (Second Class Upper)                                                                                                                                                                     2011

Modibb Adama University of Technology, Yola, Adamawa State. 

CERTIFICATION                                                 

• Customer Service Management                                                                                                                                                             2017

American University of Nigeria, Yola, Adamawa State.

• Web Design                                                                                                                                                                                                    2016

New Horizon Information Technology Centre, Central Area, Abuja.

• Citizenship and Leadership Training                                                                                                                                                 2014

Mountain School, Shere Hills, Jos.

• I.T Essentials A+                                                                                                                                                                                           2012

American University of Nigeria, Yola, Adamawa State.

• Basic Office Suite                                                                                                                                                                                         2012 

American University of Nigeria, Yola, Adamawa State.