Duunebari Daniella

While studying, I also worked part-time as a receptionist at a busy local clinic, where I managed appointments, handled patient inquiries, and maintained a welcoming front office environment.

I think that helped me work on my organisational and communication skills. The job also reinforced my multitasking abilities, so I can deliver excellent customer service under pressure.

I also volunteered at community events, coordinating logistics and helping guests with anything they needed. I have an eye for detail, and I am good at problem-solving, so I managed to run a tight ship, and all my events went without a hitch.

Now that I’m looking for a full-time job, I am ready to put my customer service experience to good use, and I can make sure your customers have a positive first impression every time they walk into your organsation .

Years ago I immediately entered a busy E.R. setting where I progressed to the point of triaging as many as 50 patients a shift. I am skilled in patient record-keeping, stabilising incoming patients, and offering emotional support to family members behind the scenes. I’ve adapted to the pressure but feel that, in the long term, I’d be better suited to environment with more focus on establishing lasting patient relationships. I am ready to take on this post in your busy day clinic and believe that my advanced patient triage skills, along with my empathic nature, would be a great benefit to your team.

Education is key to learning and improving every day, therefore to gain more or new skills and knowledge I have recently taken a training on phlebotomy and  Venepuncture.