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Ibrahim Muhammed Jamiu

Ibrahim Muhammed Jamiu

End User support officer

Technology / Internet

Lagos, Lagos

Social

About Ibrahim Muhammed Jamiu :

Seeking a challenging position as a Technical Specialist where I can utilize my communication skills, technical expertise, and problem-solving abilities
 

Experience

✓ Experience with Information system troubleshooting.
✓ Demonstrated skill in developing automated business systems.
✓ Ability to communicate technical information to a non-technical audience.
✓ Knowledge of advanced systems analysis methods, practices, and principles.
✓ Knowledge of industry best practices and experience with both hardware and software.
✓ Experience leading and facilitating training.
✓ Network and firewall management. Skills in designing, reporting and documenting
2017 2007
October 2019 - Present
implementation and solutions. Consults IT knowledgebase(s), Internet, other team members and
any other appropriateresources for the purpose of independent troubleshooting.
✓ Install and configure computer hardware operating systems and applications
✓ Monitors and maintains email applications, virus protection software, web filtering and
monitoring appliances, and firewall profiles.
✓ General hardware and software maintenance.
✓ Give daily onsite and remote support to users of Win 10,11 OS, printer, laptops and desktops
computers.
✓ Configuration of “mail on the go” on staff’s mobile phones.
✓ Managing all the computer systems on the network, restricting some computer systems to
Experience with Information system troubleshooting.
✓ Demonstrated skill in developing automated business systems.
✓ Ability to communicate technical information to a non-technical audience.
✓ Knowledge of advanced systems analysis methods, practices, and principles.
✓ Knowledge of industry best practices and experience with both hardware and software.
✓ Experience leading and facilitating training.

 

Education

Gateway Polytechnic Saapade, Ode-Remo, Ogun State
Computer Engineering/Higher National Diploma 2017

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