Christianah Olorunda

A performance-oriented UX designer with the ability to design and maintain innovative applications and software that are user-centric and highly optimized for usability. Excellent at communication and collaboration with team members to produce high-quality interactive
design solutions in a fast-paced environment. I am Seeking entry-level opportunities to
expand my skills while facilitating the company’s growth.

the technical feasibility of the UI/UX designs.
• Optimized application for maximum speed and scalability.

- Customer Experience Executive – Tyanas Home (Men Fashion Store), Lagos State, July
2018 – June 2022.
• Tracked customer experiences across online and offline channels, devices, and touchpoints.
• Collaborated with procurement officers, marketing, delivery and sales teams to enhance customer services and brand awareness.
• Aligned customer experience strategies with marketing initiatives as well as informed customers about new product features and functionalities.
• Identified customer needs and took proactive steps to maintain positive experiences.
• Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
• Analyzed customers feedback on product ranges and new releases, as well as prepared reports.
• Performed product tests, evaluated after-sales and support services, and facilitated improvements.
 

EDUCATION
• Google UX Design Professional Certificate. User Experience Design – (July - November 2022).
• Udacity
Web Development Foundation - (May 2022).
• University of Benin, Benin City
Bachelor of Arts (Hons) English and Literature - (2016).
• West African Senior School Certificate (O’Level Cert)
Oluwaseyi Comprehensive High School, Ore, Ondo State, Nigeria – (2012).