Chinyere Kalu

HUMAN RESOURCES EXECUTIVE

Dazzles Integrated Services Nigeria Limited, Ikeja, Lagos State (August 2019 till date)

• Currently serving as a Human Resources Executive at Dazzles Integrated Services Limited, where I manage all aspects of the HR function. This includes employee recruitment and retention, HR policies and regulations, training and development, and utilizing my excellent communication skills to effectively communicate with employees at all levels of the organization.

• Developed and implemented an HR management system that has improved staff performance and work-related behaviours.

• Utilize Microsoft Office, including Excel, to analyze HR data and generate reports for management.

• Stay up-to-date with HR policies and regulations, ensuring compliance and providing guidance to managers and employees.

• Utilize HRIS technologies and online sourcing methods to efficiently manage recruitment processes and attract top talent.

• Manage a workforce of over one hundred and twenty (120) employees, ensuring a positive and productive work environment.

INVENTORY MANAGER

Gionee Communication Equipment Limited, Ikeja, Lagos State (September 2015 – August 2019)

• Served as an Inventory Manager at Gionee Communication Equipment Company, where I was responsible for managing inventory levels and ensuring accurate stock records.

• Utilized Microsoft Excel and other tools to analyse inventory data and generate reports for management.

• Implemented inventory control procedures to minimize stock discrepancies and improve efficiency.

• Managed a team of inventory clerks, providing guidance and support to ensure accurate and timely inventory management.

• Collaborated with cross-functional teams to optimize inventory levels and ensure adequate stock availability.

CUSTOMER RELATIONSHIP EXECUTIVE

FrieslandCampina WAMCO Nigeria PLC., Jos, Plateau State (January 2014 – June 2015)

• Worked as a Customer Relationship Executive at FrieslandCampina WAMCO Nigeria PLC., where I was responsible for building and maintaining strong relationships with

customers.

• Provided exceptional customer service, addressing customer inquiries and resolving issues in a timely and satisfactory manner.

• Collaborated with cross-functional teams to ensure customer satisfaction and retention.

• Utilized excellent communication skills to effectively communicate with customers and internal stakeholders.

• Identified and reported to the regional sales manager, opportunities for upselling and cross-selling to maximize revenue.

LAGOS STATE UNIVERSITY

Ojo, Lagos State, Nigeria.

Bachelor of Science (B.Sc.) Degree in Industrial Relations and Personnel Management. (September 2007 – February 2012)

Graduated with Second Class Honours (Upper Division)