Bello Olayemi Paul

Accounts & Finance Manager at ROBERT CLARKE SAN & ADE OSHODI PARTNERS (9 months)
 

Keep records of all the Firm’s clientele and client accounts,
ii. Keep records of all contracts of engagement, invoices, receipts and
bills,
iii. Keep records of all outstanding financial obligations owed to the Firm,
iv. Keep monthly records of the Firm’s earnings and outstanding financial
obligations,
v. Keep records of the Firm’s monthly expenses.
vi. Ensure the Firm is up to date with its tax obligations.
vii. Ensure the day to day management of the office.

Transactions Officer |Teller Role | Fund Transfer Officer at First City Monument Bank Limited (over 9 years)
 

-Handling deposit and withdraw
-Resolving discrepancies in accounting processes
-Verify and reconcile balances for individual cash drawers
-Identify and resolve customer needs and building customer loyalty
-Ensure quality services to customers
-Selling financial products and services to customers
-Accepting customer deposits and loan

Bank Teller at FCMB Group (about 1 year)
 

-Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
-Verify the correctness of customers’ account details (Name, Account Number, account type, etc.), signatures, and pictures before performing deposit and withdrawal transactions.
-Verify that cash notes received are not counterfeit notes at the time of presentation
-Ensure proper and complete record keeping and filing of all transaction reports and receipts.
-Support and participate in the deposit mobilization effort of the branch.
-Actively inform clients about transferring their funds via the funds transfer channel.

Sales Supervisor at Tetrazzini Food Limited, Victoria Island, Lagos (over 1 year)
 

-Provide support to the sales team, ensuring all sales and services objectives are met
-Responsible for customer services in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products
-Worked with new customers in the development of new account and the implementation of new systems
-Assisted in the development of new policies and procedures
-Book appointment for customer intending for consults with the managing director
-Performed market research surveys on customer needs and requirement

Office Assistant at Suntab & Associate Olori Ebi Ajah, Lagos (10 months)
 

-Handled a high influx of in bound and out bound calls within a dynamic call center environment
-Managed multiple priorities and maintained effective results in a quota driven workplace
-Utilized multiple call center support application to efficiently assist customers and gents
-Accepted assignments with an open, cooperative, positive and team-oriented attitude
-Delivering the best customer services and build customer satisfaction and loyalty
-Provide effective and timely resolution of a range of customer inquiries
-Strive for one-call resolution of customer issues
-Strive a positive and cooperative tone with both customer and co-workers
-Demonstrate best judgement in the disbursement of adjustment and credits