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Barokah Olayide

Barokah Olayide

Customer Success Manager

Customer Service / Support

Lagos, Lagos

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About Barokah Olayide:


I am a passionate and results-driven Customer Success Manager with 3 years of experience. My focus is on building lasting relationships and driving customer satisfaction. I excel in onboarding, providing tailored solutions, and advocating for customers. Collaboration with cross-functional teams and data-driven decision-making are key aspects of my approach. Let's connect to explore potential collaborations for achieving business objectives!

Experience

  • Built and maintained strong relationships with clients, ensuring their needs and goals were met.
  • Onboarded new customers, providing product training and support for a seamless transition.
  • Proactively addressed customer issues, resulting in high customer satisfaction and retention rates.
  • Collaborated with cross-functional teams to advocate for customers and drive product enhancements.
  • Utilized data and feedback to identify areas for improvement and implement proactive solutions.
  • Achieved [specific metric or goal], contributing to the company's overall growth and success.

Education

Digital marketing from Digital marketing skills institute 

physics and materials science bachelors degree 

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