Agbato Olalekan

I am a skilled IT support specialist with two years of experience working with Microsoft M365 applications such as Teams, OneDrive for Business and SharePoint Online. I have successfully resolved over 100 tickets in a month, providing customers with excellent solutions and satisfaction. I have also received positive feedback and recognition from my managers and peers for my performance and professionalism. I have provided consultation to small startup businesses on the cloud solutions and best practices on how to secure their network against attacks. I have helped them migrate their data and applications to the cloud, optimize their costs and improve their productivity. I am proficient in troubleshooting, configuring and managing various M365 services and tools, as well as collaborating with other IT professionals and end-users. I am passionate about learning new technologies and enhancing my skills in the IT field.