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Customer Service / Support
Adebiyi Esther

Adebiyi Esther

Collection specialist
Lagos, Lagos


About Adebiyi Esther:

A young and vibrant female professional who believes in achieving goals through hard work and commitment, a dependable and truthful individual having a good interpersonal and communication skills with a proficient in completing all work according to deadline using MS-Word, Excel and Power point.



Collection of outstanding debt from client and achieve collection target to ensure positive cash flow.

Contact debtors and implement repayment schedules and terms

Monitor slow moving accounts to identify delinquent debts and take necessary actions to recover the debts.

Close a specific number of collection accounts each month to meet assigned target

● Answering inbound calls in a timely and friendly manner.

● Respond to the needs of customers and provide personalized service over the phone.

● Guide customers on how to pay outstanding loans via the Application or offline.

● Complete call logs and reports.



study Economics At Olabisi Onabanjo University 

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