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- Supervise and manage the team, fostering a collaborative and productive work environment.
- Collaborate with the team to address client inquiries and concerns related to the leather care products.
- Manage the inventory of products before, during and after leather care.
- Communicate with clients and maintain an open line of communication with the team and management.
- Identify opportunities for process improvement and contribute to the optimization of workflows within the leather care department.
- Ensure all leather care projects are carried out efficiently to meet quality standards.
- Oversee project execution phases by conducting regular inspections to minimize rework and ensure compliance and customer expectations.
- Assist in developing and managing the administrative budget, ensuring cost-effectiveness and resource optimization.
- Lead and motivate a team of skilled professionals in the leather care department.
- Contribute to the development and implementation of administrative procedures.
- Stay informed about industry trends, competitors' services and customer preferences.
Requirements: - Bachelor's degree in Business Administration or a related field.
- Proven experience in a managerial role, preferably in a similar setting.
- Strong leadership and team management skills.
- Proficient in Microsoft Office and Google Workspace.
Core Skills & Functional Competencies: - Exceptional communication and interpersonal skills.
- Must be eloquent and be a fashion lover.
- Excellent knowledge of luxury brands would be an added advantage.
- Meticulous attention to detail with a focus on quality service delivery.
- Proactiveness and ability to take initiative when needed.
- Ability to sell the services of the brand for increased patronage.
- Problem-solving skills.
Work Days: Monday - Saturday - Work Hours: 9:00 AM - 5:00 PM (Saturday, 10:00 AM to 1:00 PM)
Remuneration: NGN 200,000 - Health Cover
Service Coordinator - Lagos, Nigeria - Bridgemead Consulting
Description
Responsibilities: