Head of Trade-In Business - Ikeja, Lagos State
2 days ago
Job description
Role Overview
The Head of Trade-In Business will be responsible for leading and scaling the organization's device trade-in vertical, ensuring efficient operations, strong revenue performance, and sustainable profitability. This role will own the end-to-end trade-in lifecycle, including device acquisition, valuation, liquidation through third-party vendors, sales agent management, and full P&L ownership.
The ideal candidate will combine strong commercial acumen, operational leadership, vendor management expertise, and experience managing field sales or agent-driven acquisition models. This individual will play a critical role in driving growth, optimizing recovery value, and ensuring operational efficiency across the trade-in business.
Key ResponsibilitiesBusiness Leadership & P&L Ownership
- Own and manage the full Profit & Loss (P&L) for the trade-in business, ensuring revenue growth, cost optimization, and profitability.
- Develop and execute strategic plans to scale the trade-in business in alignment with overall company growth objectives.
- Define business targets, KPIs, and performance metrics, and ensure consistent achievement of revenue and margin goals.
- Identify and implement opportunities to improve operational efficiency, margin recovery, and overall business performance.
Trade-In Operations Management
- Oversee end-to-end trade-in operations including device intake, inspection, valuation, processing, and liquidation.
- Establish and maintain efficient operational processes to ensure fast turnaround times and strong customer experience.
- Ensure proper inventory tracking, reconciliation, and reporting across the trade-in lifecycle.
Vendor & Liquidation Management
- Build and manage relationships with third-party vendors responsible for device liquidation and resale.
- Negotiate commercial terms to maximize recovery value and ensure favorable liquidation outcomes.
- Monitor vendor performance and ensure compliance with agreed service levels and pricing benchmarks.
Sales Agent & Channel Management
- Lead and manage sales agents and field teams responsible for device acquisition and trade-in conversion.
- Develop agent acquisition, onboarding, and performance management frameworks.
- Implement productivity tracking systems to ensure agents consistently meet performance targets.
- Drive expansion of acquisition channels to increase trade-in volumes and market coverage.
Performance Monitoring & Reporting
- Establish reporting structures to monitor business performance, including volume, revenue, recovery rates, and profitability.
- Provide regular performance updates and insights to executive leadership.
- Use data and analytics to inform pricing, operational improvements, and strategic decision-making.
Cross-Functional Collaboration
- Work closely with product, finance, operations, and risk teams to ensure smooth integration of trade-in processes.
- Support the development and improvement of trade-in products, policies, and systems.
RequirementsExperience
- 7–12+ years of experience in trade-in operations, device lifecycle management, fintech, telecom, consumer electronics, or related industries.
- Proven experience managing business operations with full P&L ownership.
- Strong experience managing third-party vendors and liquidation channels.
- Demonstrated success managing sales agents, field teams, or acquisition channels.
- Experience scaling operational businesses and driving revenue growth.
Skills & Competencies
- Strong commercial and financial acumen with P&L management experience.
- Excellent operational leadership and process optimization skills.
- Strong vendor negotiation and relationship management skills.
- Data-driven mindset with strong analytical and reporting capabilities.
- Strong leadership and team management abilities.
- Ability to operate in fast-paced, high-growth environments.
Preferred Background
- Experience in fintech, device financing, telecom, or consumer electronics trade-in programs.
- Experience managing device resale, refurbishment, or liquidation ecosystems.
- Familiarity with agent-led acquisition models.
Success Metrics
- Trade-in volume growth
- Revenue and margin performance
- Device recovery value optimization
- Sales agent productivity and acquisition efficiency
- Vendor performance and liquidation turnaround time
- Overall profitability of the trade-in business
How to Apply
Interested and qualified candidates should send their CV to with the subject line: Head of Trade-In Business Application.
Similar jobs
Role Overview · The Head of Trade-In Business will be responsible for leading and scaling the organization's device trade-in vertical, ensuring efficient operations, strong revenue performance, and sustainable profitability. This role will own the end-to-end trade-in lifecycle, i ...
3 days ago
About the Company · A fast-growing international payments and FX company enabling African businesses to send money globally especially to Asia (China, India, UAE, Singapore, Hong Kong). · We provide: · ● Secure and compliant cross-border payment solutions · ● Fast settlement rail ...
18 hours ago
This is a full-time position for a Project Development Executive. The successful candidate will oversee business planning and project management to support business growth. · Manage projects from initiation to completion. · Develop strategies to support business growth. · ...
1 month ago
We are seeking a Senior Sales Manager to manage and lead our sales team. · Developing and implementing effective sales strategiesMaintaining relationships with key stakeholdersMeeting sales targets ...
1 month ago
The Sales Marketing Executive will develop and execute market plans, · conduct market research, · identify sales opportunities, · and engage with potential clients. · ...
1 week ago
We are hiring a Sales Executive to support customer acquisition and revenue growth. · We work with businesses shipping cargo internationally and are looking for someone who can confidently engage prospects, · follow up leads, and close deals.Strong communication and persuasion sk ...
1 month ago
+This is a full-time, on-site role for a Secretary based in Ikeja or its environ. · +Proficient in managing communications, including phone calls and emails · Experience with scheduling, organizing meetings, and maintaining records · Strong organizational and multitasking skills ...
1 month ago
Company Description · QUBES NG is a multidisciplinary company offering expert services in brand communications, event management, corporate services, and supply and trade solutions across various industries. We empower brands by helping them communicate clearly, strategize effect ...
2 days ago
We are looking for a Finance Officer to provide executive support to Directors while overseeing the company's financial administration and bookkeeping functions. · ...
2 weeks ago
We are seeking a results-driven sales strategist with strong digital and offline marketing skills to drive business growth and increase our online visibility. · The ideal candidate will combine digital marketing strategies with traditional sales and marketing activities to genera ...
4 weeks ago
We are looking for a dynamic Sales Representative to drive sales growth and market penetration within the assigned territory in the Fast-Moving Consumer Goods (FMCG) sector. · ...
3 days ago
RANDS is seeking to hire an experienced Sales Partner Manager who will create, maintain, and expand relationships with sales partners across different geographies. · ...
1 week ago
The Company Retail and Distribution Services Limited (RANDS) is an exclusive distributor of unique consumer utility products which offer solutions to a diverse set of challenges often experienced in daily life. · The Role RANDS is seeking to hire an experienced Sales Partner Mana ...
1 month ago
We are seeking a dynamic Sales Manager with deep expertise in AV,Hospitality TV systems or Hotel industry to drive strategic growth across Nigeria. · Business Growth: Drive revenue by targeting high-value opportunities in hospitality (hotels, resorts), real estate developers, and ...
1 month ago
We are seeking a dynamic and results-driven Sales Executive to join our team at Harvest Hub.The ideal candidate will be responsible for identifying new sales opportunities, · building strong client relationships,closing deals,and meeting or exceeding sales targets. · ...
1 week ago
We are seeking a Senior Executive Assistant to provide high-level support to our executive team while leading office administration and management functions. · ...
2 weeks ago
The purpose of this position is to maximise sales of Apple products by expanding the B2E/B2G Universe. · Drive Sales & Marketing initiatives on various Education and Government programmes. · ...
2 weeks ago
A Commis II Chef is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Team Member experience while consistently contributing to departmental targets. · ...
1 month ago
We are seeking a results-driven Plastic Sales Executive to drive sales growth, · expand market presence, and manage customer relationships for plastic products.Negotiate pricing, contracts, and payment terms in line with company policies. · ...
1 month ago
+Job summary · Our client is an Export Trading company currently looking to hire an Executive Assistant - Quality and Production. He / she would be responsible for providing high-level administrative and operational support to senior management, with a strong focus on quality ass ...
2 weeks ago