Head of POS - Lagos
1 month ago
Job summary
The Head of POS (Aftersales Operations) will lead and oversee the entire Retrieval Zonal Management (ZM) Team across Nigeria.++The ideal candidate will be responsible for driving field efficiency, ensuring timely repair and replacement of POS devices, and maintaining operational discipline across all retrieval regions.
+This role requires strong leadership, analytical thinking, and an excellent ability to translate business objectives into actionable field results.
Qualifications & Experience
Bachelor's degree in Business Administration, Operations Management or related field. Minimum of 4 years experience in field operations logistics or aftersales management preferably in fintech telecoms or device servicing industries.,+- Proven track record of managing large teams across multiple regions.
- Strong data interpretation performance management and process optimization skills.
- Proficiency in Excel CRM tools and reporting dashboards.
Job description
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