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- Keep track of assigned accounts to identify outstanding debts.
- Plan course of action to recover outstanding payments.
- Contact debtors to inquire of their payment status.
- Follow up on debtors to ensure they repay their loan.
- Give detailed records of debtors handled daily.
- Contacting borrowers to collect outstanding payments.
- Negotiating and setting up repayment plans.
- Maintaining accurate and up-to-date records of loan transactions.
- Providing excellent customer service to borrowers.
- Previous experience in loan collection or a related field is preferred.
- Strong communication and negotiation skills.
- Ability to work independently and meet targets.
- Knowledge of relevant laws and regulations pertaining to debt collection.
- Excellent organizational and time-management skills.
- High school diploma or equivalent; a degree in finance or a related field is a plus.
- Must be a computer literate and have a smart phone to work with.
Loan Collector - Lagos, Nigeria - BestFin Nigeria Limited
Description
Job Resposibilities:
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Requirements: