Inbound Call Center Agent - Lagos

The Contact Center Agent is responsible for handling inbound and outbound customer interactions, providing exceptional service. · <ul-li-answer incoming customer calls emails and chat inquiries in a professional and timely manner<ul/li<li-Provide accurate information about produc ...

The Contact Center Agent serves as the first point of contact for customers, · ensuring a positive experience while supporting the company’s products and services.Answer incoming customer calls. · Provide accurate information about products. · ...

Contact Center Agent position requires a minimum of 1 year experience and HND/BSc qualification. The job involves previous experience in contact center and customer service roles. · Responsibilities: Contact center agent responsibilities include providing customer service to clie ...

We are seeking a dedicated and customer-oriented agent to join our team. · Serve as the first point of contact for customers · Handling inquiries · Resolving issues · Pviding accurate information about our products and services. · ...

A Call Center Agent is responsible for handling inbound and/or outbound customer calls, · providing information, resolving issues, and ensuring a high level of customer satisfaction. · Answer incoming calls and respond to customer inquiries professionally · Maintain and update cu ...

Catilas Resources Limited on behalf of our client seeks to hire highly motivated Contact Center Agent. · ...

We are seeking a Call Center Agent who will handle inbound and outbound calls, providing excellent customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction. · ...

+We are seeking a Call Center Agent who will handle inbound and outbound calls, providing excellent customer service, addressing inquiries, resolving complaints, · and ensuring customer satisfaction. · ...

A call center agent job in Lagos Nigeria with a minimum of two years experience working in a similar role is needed. · ...

This is a call center agent position that requires good communication skills and experience in sales. · ...

Bukka Hut Restaurant is a fast-growing organization with almost 20 outlets in Lagos and care greatly about our staff. · Make outbound calls and receive inbound calls. · Take customer orders, process them, and follow up with them. · ...

· MCI is seeking temporary, remote contact center agents to support disaster relief efforts. · ...

We are recruiting Loan Recovery Agents.Min Qualification: OND Experience Length: 1 yearContacting customers and informing them of their overdue bills. · Inform customers of overdue accounts and amount currently owed · ...

This role involves end-to-end product ownership for customer service solutions, · designing and optimizing SASS customer service solutions, · defining product roadmaps for customer support tools, · cross-functional collaboration between technical and operational teams, · data-dri ...

We are hiring Quality Assurance Officers to monitor call quality ensure compliance and drive continuous service improvement. · ...

Role Overview · We are seeking a proactive and analytical professional to lead location strategy and site identification initiatives supporting the expansion of our healthcare network. · This role is responsible for identifying, evaluating, and securing commercially viable locati ...

This is a full-time hybrid role for an Insurance Marketing Agent based in Lagos, with some flexibility for remote work. The Insurance Marketing Agent will be responsible for identifying and reaching out to potential clients, promoting insurance policies, and building relationship ...

+We are seeking an experienced Call Center Manager (Head) to lead call center operations in Ikeja, · Lagos, · with clear ownership of Retention, · Churn Reduction, · and Win-back KPIs. · The role focuses on improving customer loyalty, · operational efficiency, · and overall perfo ...

Analyze outbound and inbound dialer performance to optimize contact rates hit rates agent productivity recovery effectiveness build and maintain dashboards reports for operational leadership consumption perform advanced analysis using BigQuery on large scale datasets monitor dail ...

Coordinate logistics of local and import consignments to World Trade Center Abuja and other units as well as initiating goods-in-transit cover for materials movement. · Compute insurance premium and initiate E-Form LCs and other documentations of all import consignments for vario ...