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    • Operations Lead - Imo State - eRRANDA

    eRRANDA
    eRRANDA Imo State

    2 months ago

    ₦104,000 - ₦130,878 (NGN) per year *
    Description

    Join Us at eRRANDA – We Are Hiring

    At
    eRRANDA

    , we're revolutionizing person-to-person logistics in Africa with
    Speed, Simplicity, and Service

    at the heart of everything we do. To strengthen our growing team, we are hiring.

    Operations Lead

    Location:

    Remote (Lagos)

    Type:

    Full-Time

    Job Summary:

    We are seeking a proactive and strategic
    Operations Lead

    to drive efficiency, team coordination, and process excellence at eRRANDA. As a logistics-tech company built on
    Speed, Simplicity, and Service

    , operations is the backbone of our success. The ideal candidate has a proven track record in supervising teams, streamlining workflows, and implementing scalable systems. You will play a pivotal role in ensuring smooth daily execution, aligning operations with eRRANDA's growth goals, and fostering a culture of accountability and service.

    ⸻

    Key Responsibilities:

    • Oversee and coordinate day-to-day operations across teams, ensuring seamless delivery of services.
    • Develop, implement, and monitor
      operational policies, SOPs, and compliance frameworks

    .
    - Supervise, mentor, and support admin and operations staff, promoting collaboration and accountability.
    - Monitor
    KPIs and performance metrics

    , identify bottlenecks, and implement corrective actions.
    - Drive
    process optimization and automation

    to increase efficiency without compromising quality.
    - Ensure smooth coordination between customer care, logistics, HR, and executive management.
    - Conduct regular operational reviews and present reports to leadership.
    - Align operations with eRRANDA's
    3 S's (Speed, Simplicity, Service)

    and
    core values (Trust, Customer Obsession, Ownership, Collaboration, Innovation, Impact)

    .
    - Support recruitment, onboarding, and training of new staff to strengthen the operations team.
    - Act as a cultural carrier, modeling professionalism, reliability, and accountability across the organization.

    ⸻

    Requirements:

    • 3+ years

    of experience in operations management, team leadership, or supervisory roles.
    - Strong leadership, organizational, and interpersonal skills.
    - Proven ability to analyze processes and implement improvements.
    - Familiarity with digital collaboration tools (Google Workspace, task management apps, CRM/ERP tools).
    - Excellent communication and people management abilities.
    - Analytical mindset with problem-solving skills and attention to detail.
    - Ability to thrive in a
    fast-paced, remote-first startup environment

    .

    ⸻

    Nice-to-Have Skills (Optional):

    • Experience in logistics, supply chain, or service-based startups.
    • Knowledge of automation tools and workflow optimization software.
    • Background in data-driven decision-making and KPI reporting.
    • Familiarity with Nigerian labor law and HR processes.

    ⸻

    Educational Background:

    • Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field.
    • Equivalent practical experience with proven leadership results will also be considered.

    ⸻

    Growth Opportunities:

    • Direct mentorship and collaboration with eRRANDA's leadership team.
    • Opportunity to
      build and scale

    a high-performing operations department.
    - Career progression into
    Head of Operations / COO

    role within 1–2 years based on performance.
    - Access to quarterly training and professional development programs.

    Why Join eRRANDA?

    At eRRANDA, you're not just joining a company; you're joining a
    movement to transform logistics in Africa

    . We value
    trust, innovation, collaboration, and impact

    , and we empower our people to grow with us.


    How to Apply:

    Send your CV and a short cover letter to with the subject line:
    Application – [
    Operations Lead
    ]

    .

    * This salary range is an estimation made by beBee
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