Branch Manager - Lagos
3 weeks ago
Job summary
The Branch Manager oversees branch operations ensuring profitability compliance service excellence drives business growth through effective marketing risk management customer relationship development maintains high standards performance integrity bank mission regulatory requirements.Responsibilities
- Develops executes branch business strategies achieve set financial targets.
- Drives deposit mobilization credit growth revenue diversification initiatives.
- Expands customers market share proactive marketing partnerships promotes cross-selling products services enhance customer value supervises loan processing disbursement monitoring recovery activities ensures healthy loan portfolio PAR Portfolio Risk remains below 5% enforces compliance policies risk assessment CBN regulations identifies evaluates mitigates operational credit risks across branch activities overviews daily operations including cash management account opening service delivery ensures strict adherence AML/CFT KYC internal control standards implements monitors operational policies ensure efficiency accountability liaises auditors regulators stakeholders maintain positive compliance record leads coaches develops staff achieve individual team performance goals conducts regular team meetings review targets performance gaps improvement plans supports HR processes recruitment onboarding appraisal discipline fosters culture teamwork accountability continuous improvement ensures excellent customer service delivery prompt resolution complaints builds sustains strong relationships key customers community stakeholders tracks financial performance prepares timely weekly monthly reports analyzes variances recommends corrective actions achieve set goals identifies opportunities operational improvement digital transformation
Job description
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