Description
- Coordination and execution of all Export shipments for TV Deluxe Global.
- Regular ccommunicating with service providers to track shipments and ensure timely delivery.
- Maintaining accurate records of all shipments and updating the company's inventory system.
- Coordinating with the customs broker to ensure all shipments are cleared in a timely manner.
- Troubleshooting any issues that may arise with shipments
- Collaborate with team members to ensure complete shipping documentation for all packages and
their specifications at all time
- Answer all product-related issues and address queries promptly.
- Attending workshops and refresher courses related to the product.
- Identifying new market opportunities and relaying this information to the manager and other
relevant stakeholders.
- Making helpful product recommendations and suggestions to increase revenue.
- Analyse the customer feedback collected by the customer service team and use it for the benefit
of the company.
- Maintain complete documentation of all the products and their specifications