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  • Human Resource Officer - Lagos - Pivotage Consulting

    Pivotage Consulting
    Pivotage Consulting Lagos

    1 month ago

    Pivotage Consulting background
    Description

    Job Title: HR Resource Officer

    This role works closely with the HR Manager to execute exceptional HR solutions, ensuring efficient and seamless delivery of client-focused projects.

    Main Responsibilities:

    • Handle Client Portfolio, communication, and execution of HR engagements to ensure clarity, alignment, and successful project outcomes.
    • Collaborate with the manager and internal teams to execute HR projects seamlessly and efficiently, ensuring alignment with client goals.
    • Support the development and deployment of scalable, standardized processes to improve service delivery timelines.

    Key Performance Indicators:

    • Monitor the progress of HR projects using data analytics and reporting to track KPIs, to ensure they meet client expectations and organizational quality standards.
    • Implement strategies to retain clients by providing value-added services and maintaining high service quality.
    • Leverage HR analytics and metrics to identify areas for improvement, optimize service delivery, and provide actionable insights to clients.

    Requirements:

    • Bachelor's degree in Human Resources, Business Administration, or a related field.
    • Minimum of 3 years' experience in HR operations, research, or client engagement preferably within the consulting space.
    • Strong analytical skills with some experience in HR data analytics or reporting.

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