Digital Relationship Strategist - IKEJA LAGOS - Temprecy Ventures

    Temprecy Ventures
    Temprecy Ventures IKEJA LAGOS

    2 weeks ago

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    Job title: Microfinance Marketing Officer

    Description

    At Temprecy Ventures, we are seeking a seasoned Marketing/Relationship Officer to spearhead our customer engagement initiatives. As a key member of our team, you will be responsible for fostering and preserving trusting relationships with our customers.

    Key Responsibilities:

    • Establishing and maintaining strong relationships with customers and clients.
    • Identifying and capitalizing on new business opportunities.
    • Developing strategic plans to drive growth and profitability.
    • Understanding customer needs and developing effective solutions.
    • Collaborating with internal stakeholders to cultivate profitable relationships.
    • Resolving customer complaints in a timely and professional manner.

    Requirements:

    • Excellent communication and interpersonal skills with the ability to build and maintain relationships.
    • A minimum of 3 years of work experience in a Microfinance institution.
    • Proven expertise in customer relationship management (CRM) and a strong network of clients in Lagos.
    • Strategic thinking and problem-solving skills with the ability to analyze complex issues.
    • Ability to work collaboratively and lead a team.
    • Bachelor's degree from a Nigerian higher institution with a minimum of second-class lower or upper credit.

    Estimated Compensation:

    ₸600,000 - ₸800,000 per annum.

    This is an exciting opportunity for a results-driven professional to deliver exceptional customer experiences and drive business growth.


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