Field Collection Agent - Port harcourt
Only for registered members Port harcourt, Nigeria
3 weeks ago
* This salary range is an estimation made by beBee
Job summary
Conduct on-site visits to customers with overdue payments to collect outstanding installments. Communicate with customers to understand repayment difficulties and negotiate repayment arrangements. Verify customer information and update repayment status in the system promptly. Retrieve devices or collateral from defaulted customers when necessary, following company procedures. Establish and maintain good working relationships with local police authorities within the assigned LGA to support recovery of long overdue or fraudulent cases. Report collection progress, field findings, and potential fraud cases to the supervisor regularly. Cooperate with risk control and customer service teams to improve repayment rates. Maintain professional conduct and protect the company's image during all field operations.Job description
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