Client Resolution - Lekki, Lagos State
2 weeks ago

Job summary
We are looking for an experienced Client Resolution & Experience Specialist to take full ownership of end-to-end resolution of client issues across WhatsApp, email, and social media channels.This role is critical to protecting client trust and company reputation. The successful candidate will ensure that every client issue is logged,
owned,
tracked,
escalated when necessary,
and resolved within a strict 48-hour timeline,
Job description
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