Sales Representative and Customer Service - Egbeda, Nigeria - Eric More Ltd

Description

We are seeking an enthusiastic and customer-oriented individual to join our team as a Sales Representative and Customer Service professional.

In this role, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving sales of our products and services.

• Provide friendly and knowledgeable assistance to customers, both inperson and over the phone
• Respond promptly to customer inquiries, concerns, and complaints, and work to resolve issues in a timely and effective manner
• Actively engage with customers to understand their needs and preferences, and recommend appropriate products and services
• Collaborate with the sales team to generate new leads, schedule appointments, and close sales
• Maintain accurate and uptodate records of all customer interactions and sales activities
• Participate in team meetings and training sessions to stay informed of product updates, company policies, and industry trends

• High school diploma or equivalent
• 25 years of experience in a customer service or sales role, preferably in a retail or servicebased environment
• Strong communication and interpersonal skills, with the ability to effectively engage with customers
• Excellent problemsolving and critical thinking skills
• Proficient in using office productivity software, such as Microsoft Office, CMS and Social media.
• Ability to work in a fastpaced, teamoriented environment
• Availability to work Monday to Friday