- Welcoming patients and visitors and managing telephone calls
- Managing appointments: scheduling appointments and keeping those appointments on time
- Assisting patients with completing necessary forms and documentation
- Managing the reception ensuring the waiting and reception areas are kept neat, clean, and calm; reporting on any damage
- Comforting distressed patients: this may range from simply fixing any appointment issues that may arise to responding to distressed patients with compassion.
- Ensure that the patient's right to confidentiality is maintained at all times.
- Ensure that every person who visits the hospital, be it a patient or a visitor, leaves as a satisfied customer.
- Acting as a liaison with patients and providers in a compassionate and kind manner.
- Direct visitors to the appropriate person and office.
- Perform other clerical and administrative assistant duties as may be directed.
- Minimum academic qualification is a National diploma in communication - related discipline.
- Minimum of 2 years of proven work experience as a receptionist, front desk officer, customer service officer or similar role
- Proficiency in the Microsoft Office application tools
- Hands-on experience with office equipment
- Professional attitude and appearance
- Candidate demeanor must exude decorum
- Must Possess very good written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
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Admin/ Logistics Officer
1 week ago
Reliable Steel & Plastic Ind. Ltd. Anambra, Nigeria Full timeSUMMARY OF POSITION · A full time position is currently available for an experienced Admin and Logistics Officer with strong administrative skills and the ability to handle multiple priorities and meet tight deadlines with minimal supervision. Excellent communication and organiza ...
Front Desk Officer - Asaba, Nigeria - St Luke's Hospital Asaba
Description
Responsibilities
Qualifications and Requirements