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- Cultivating solid relationships with patients through the provision of exceptional after-treatment service.
- Creating a positive
onboarding experience for new patients. - Regularly interacting with patients through telephone calls, email communications, or face-to-face
meetings - Identifying ways to
overcome patients' initial dislike of hospital products and treatment. - Maintaining an accurate
record of all existing and potential patients. - Responding to patients inquiries in a timely and professional manner.
- Ensuring that the correct
terms of details are entered into the patient database to prevent avoidable misinterpretation.
Requirements: - OND qualification in any discipline
- 2 years of working experience
Customer Service Executive - Lagos, Nigeria - Healthrak
Description
Responsibilities: