Customer Success Specialist - Emeabiam
Only for registered members Emeabiam, Nigeria
1 month ago
* This salary range is an estimation made by beBee
Job summary
Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. We truly care about our Bitwarden users and want them to have the best experience while accessing their sensitive information online.
Responsibilities
- Function as a Subject-Matter Expert (SME) for Bitwarden and our suite of services.
- Expand skills in all Bitwarden applications and services in order to guide, train, and clearly describe the features and functionality to users and/or customers.
- Work with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future.
- Provide superb customer support.
- Assist with billing and account management.
- Collaborate with Sales, Marketing, Development, and Product associates.
Job description
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