Driver Welfare Analyst - Onitsha, Nigeria - Max Drive

Description

ABOUT THE COMPANY

Who we are
We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

JOB SUMMARY

Requirements A Degree / HND in related fields At least a year and above work experience. Strong interpersonal and communication(written and oral) skills Strong People Management skill Strong Administrative skill Employee engagement skill Empathetic and approachable Objective, understanding and resilient Detail oriented An ability to prioritize, plan and organize work in a busy environment. Record/book keeping skills Required Qualifications Proven experience working in / knowledge of a recruitment or analyst role Demonstrated high computer literacy: particularly with programmes in Microsoft Office.

RESPONSIBILITIES

We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.What You will do Track Champion daily attendance and follow up on absent champions Monitor turnover and retention rates amongst Champions Appropriately attend to the requests of the Champions and follow through Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc. Research and suggest Champions insurance options and HMO plans. Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced Conduct exit interviews for champions, collate feedback and provide recommendations Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved. Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention. Implement recognition and appreciation programs across the organization Encourage champion networks and committee to foster a community

REQUIRED SKILLS

Reporting, Decision making, Handling claims, Ability to coordinate, Planning, Documentation and record keeping

REQUIRED EDUCATION

Bachelor's degree