Implementation Officer - Lagos
16 hours ago

Job description
Respond to external and internal support within agreed SLA terms- Provision of second level support for Ecommerce Applications
- Provision of second level support for failed transaction root cause analysis
- Interface with Developers to scope implementation
- Documentation of Product Requirement Document and Functional Requirements
- Testing and deployment of fixes, and product features
- Documentation of system incidence and issue resolution
- Testing of APIs with Postman
KEY COMPETENCY REQUIREMENTS Knowledge:
Requirement Analysis and documentation. Payment Card concepts and techniques.
Strong Analytical skills Certificates and Keys Product Management APIs, Web services (JSON, XML, Web hooks) SQL Postman Skill/Competencies:
Strong interpersonal skills. Problem solving skills. Deductive reasoning abilities and keen eye for details.
- Understanding of the key technical concepts in I.T, Electronic Payments and Digital Services. Programming knowledge and experience is an added advantage
- 3-8 years' experience in Software development, System Integration or Application Support role
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