Front Desk - Lagos, Nigeria - Myrtle Management Consultants Limited
Description
ABOUT THE COMPANY
Myrtle Management Consultants is proudly an indigenous African company set up with the objective to be the preferred and reliable partner in core business management processes.
JOB SUMMARY
Qualifications Bachelors Degree or HND 2 to 5 years work experience Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Committed to ensuring the safety of employees and guests at all times Uphold safe and efficient workplace policies and practices Friendly and approachable with an outgoing personality Cooperative, positive, and optimistic Excellent customer service skills Excellent Marketing skills Basic numeracy skills Able to prioritize work, handle pressure and take confident day-to-day decisions Ability to maintain a professional appearance and behavior Ability to communicate effectively in person, in writing, and over the telephone.
RESPONSIBILITIES
Job Description Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs.
REQUIRED SKILLS
Reporting, Customer service, Document and archive management, Office administration, management, Office supplies management, Office reception
REQUIRED EDUCATION
Diploma, Associate's degree