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- The Operations Manager will be the right-hand person of the CEO.
- Collaborate with the CEO to develop and implement operational strategies aligned with the company's overall objectives and growth targets.
- Provide leadership, and guidance, and foster a culture of accountability, and collaboration within the team.
- Responsible for wholesale account setups and continuous management, facilitating vendor guidelines, supervising and maintaining all customer service experience.
- Update all products to include product descriptions, pricing, tagging, collection management, and inventory integrity. Coordinate with suppliers, manufacturers, and logistics partners to maintain optimal inventory levels and meet customer demand.
- Identify opportunities for process improvement and efficiency enhancement across all aspects of the supply chain, including procurement, production, inventory management, and distribution.
- Actively lead with safety, production, cost and quality at the forefront of all decision-making.
- Implement and maintain quality control measures to uphold product standards and customer satisfaction.
- Ensure compliance with regulatory requirements and industry standards about operations, safety, and environmental sustainability.
- Identify and mitigate operational risks to safeguard the integrity of the supply chain and protect the company's interests.
- Implement inventory tracking systems and procedures to monitor stock movements and identify discrepancies.
- Be comfortable speaking with all business providers and partners.
Qualifications & Professional Experience: - 5 years experience in the fashion industry or operations.
- Capable of making decisions independently.
- Intermediate to advanced computer skills (eg. Excel, spreadsheet software, PowerPoint/slides) as well as the ability to set up wholesale accounts.
- Forward-thinkers with the ability to articulate points of view and improve processes.
- Ability to quickly recognize, diagnose and solve challenges and workflow.
Core Skills & Functional Competencies: - The ideal candidate is a fast learner, detail-oriented and has a love for fashion, with extensive operations experience.
- Be patient, have strong communication skills and have the capability of giving and receiving effective feedback including disciplinary action conversations.
- Have a positive, "can-do" attitude and excellent interpersonal skills.
- Ability to work flex shifts, hours, nights and weekends as business dictates.
- Strong written and verbal communication skills.
- Must operate with a sense of urgency and have attention to detail.
- Align with the company's Core Values to ensure the best customer experience.
General Conditions - Remuneration: NGN 350, ,000
Operations Manager - Lagos, Nigeria - Bridgemead Consulting
Description
Responsibilities