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    • Sales/Learning Support Advisor - Lagos - Tuteria Limited

    Tuteria Limited
    Tuteria Limited Lagos

    2 weeks ago

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    Description

    Job Overview

    The Sales/Learning Support Advisory is a key role at Tuteria Limited. This role is responsible for learning consultation, advisory, and revenue generation. The associate serves as the initial point of contact by interfacing between the clients and tutors through seamless client onboarding, interaction, follow-up, conversion, loyalty, and retention to ensure a satisfactory learning experience is achieved.


    The main responsibilities include introducing the client to the diverse tutoring services, responding to the client's enquiries, learning expectations, tutor recommendations, budget negotiation, payment confirmation, conflict resolution, upselling, and cross-selling. To achieve the daily deliverables, close collaboration with the tutors' success, customers' success, learning and design, marketing, and product teams is required for optimal user experience towards maximising learning solutions.


    Main Responsibilities:

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