Service Manager - Lagos
Only for registered members Lagos, Nigeria
1 month ago
Job summary
We are recruiting a Service Manager to play a pivotal role in turning clients' aspirations into reality, providing expert guidance and support throughout the after-sales process.
Responsibilities
- Client Onboarding: Welcome newly signed clients, introduce them to the process, and provide full orientation on what to expect, throwing light to the entire journey.
- Documentation Management: Guide clients through the documentation requirements, ensure timely collection of all necessary documents, maintain accurate records and support with challenging steps.
- Application Processing: Liaise with legal and immigration partners to ensure efficient processing of client applications and submission of required documentation.
Qualifications
- A good First degree in any field; Master's degree is an advantage.
- Minimum of 10 years of experience in Customer Service, Sales, Consulting, Public Relations, or related fields including 3+ years in senior leadership or management positions.
Job description
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