Sales Representative - Lagos - BLAKSKILL LIMITED

    BLAKSKILL LIMITED
    BLAKSKILL LIMITED Lagos

    1 week ago

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    Description

    Job Title: Sales Representative

    Industry:

    Real Estate/Construction

    Location:

    Lagos, Nigeria

    Job Type:

    Full-Time (On-site)

    Key Responsibilities:

    • Develop innovative sales strategies to achieve sales goals.
    • Identify potential customers through networking initiatives, cold-calling, and email communications.
    • Implement global sales targets by setting personal sales targets with line managers to achieve set targets.
    • Evaluate sales results and create sales reports for the Sales and Marketing Director.
    • Collect inquiries, complaints, and customer feedback and handle them appropriately.
    • Coordinate with the legal and finance department to ensure strict compliance to regulations.
    • Conduct weekly and monthly reports to senior management on sales targets, enquiries, and clients' feedbacks.
    • Ensure collections of sales proceeds in a timely and efficient manner.
    • Prepare and deliver sales presentations to potential and existing customers.
    • Research competitors' products, pricing, and product success and advise management on innovation measures to foster sales.
    • Resolve customer complaints in a timely and professional manner to maintain customer loyalty.
    • Support the commercial strategy team in collaborating with PMIs to work on home acquisition financing products for their customers.
    • Support the mortgage team in credit profiling and developing a list of criteria to profile and pre-qualify customers for alternative financing products.

    Required Skills & Competencies:

    • Understanding of the real estate market and domestic customer needs.
    • Strong negotiation and consultative sales skills.
    • Ability to manage sales targets and revenue growth.
    • Familiarity with the real estate brokerage market.
    • Excellent communication and relationship-building skills.
    • Market research and competitive analysis expertise.
    • Knowledge of sales and business strategies within the real estate sector.
    • Customer-centric approach with problem-solving abilities.
    • Business expansion and client acquisition planning.
    • Experience working with mortgage institutions and financial service providers.
    • Ability to work in a fast-paced environment with a results-driven mindset.
    • Strategic collaboration with financial institutions and key stakeholders.
    • Proficiency in CRM software, Microsoft Office, and sales tools.
    • Adaptability and resilience in a competitive market.
    • Long-term business sustainability planning.

    Deliverables and Time Allocation:

    • Sales Target: 60%
    • Settlement of Customer Complaints: 20%
    • Admin: 20%

    KPIs:

    • Total Sales Indicator: overall sales of residential properties done by staff (50%)
    • % Late Collections: indicator to ensure customers follow up with payment (15%)
    • Coordination with other relevant departments: 15%
    • Feedback from direct leader(s): qualitative judgment (10%)
    • Customer Relations: managing communication and feedback between customers and our client (10%)

    Required Qualifications & Experience:

    • Bachelor's degree (or equivalent) in Marketing, Business Administration, or a related field.
    • 1-3 years of experience in real estate sales, particularly in the domestic market.
    • Certified Sales Professional (CSP) certification is an added advantage.
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