- Asset management
IT Asset Engineer - Ikoyi, Nigeria - Ascentech Services limited
Description
Job Title:
IT Asset Engineer (IT Procurement & Documentation + IT Billings)
Location:
Ikoyi, Lagos
Experience: 6-10 Years
Responsibilities:
Meets with IT vendors to discuss software licenses, cost, hardware, audiovisual equipment, issues, and new products.
Purchases and installs IT hardware and software. Ensures completion of work orders in the IT ticket management system.
Reviews software agreements and software maintenance renewals. Inputs license agreements into the license management application system.
Serves as an account manager for the support contract. Manages call quality, accounts, and contract service level agreements for IT Enterprise Systems.
Supervises, schedules, evaluates, and monitors. Monitors support ticket workload.
Supports employees purchasing laptops, printers, and software for company or remote employees based on instruction.
Account handling for phones internet recharge etc.
Performs all other duties and responsibilities as assigned or directed by the supervisor.
Skill in installation, repair, and maintenance of network and/or computer hardware, software, and peripherals
.in budget/resource management
Skill in verbal and written communication with the ability to explain technical concepts to audiences with a wide range of technical skills
Skill in project management principles, processes, and techniques
Skill in performing a variety of duties, often changing from one task to another of a different nature
Skill in positive, productive, and flexible customer service
Ability to adapt to a rapidly changing technical environment
Ability to work independently as well as in a team environment
Skill in people leadership and supervision
should have IT experience in installation & configuration of any OS or software computer hardware, Printers, networking, CCTV, troubleshooting, managing assets, biometrics handling, etc.