Client Experience Lead/Manager - Lagos

Lead and enhance the overall experience customers have with our brand ensuring that every customer touchpoint leaves a positive seamless and memorable experience. · The role will be responsible for designing implementing and improving customer service strategies to increase custo ...

+Lead and enhance the overall experience customers have with our brand ensuring that every customer touchpoint leaves a positive seamless and memorable experience. · Design implement and improve customer service strategies to increase customer satisfaction loyalty and retention · ...

Customer Experience Lead is the primary relationship owner for clients across Floatt HR and Marvel Advisory. · ...

+We are hiring for our client a Lead Product Manager to own and scale payment and corporate banking solutions.This role will be responsible for defining product strategy, leading cross-functional teams, and delivering secure, scalable payment products for business and institution ...

We are seeking an ambitious, committed, and impact-driven professional to oversee projects from start to finish. The primary goal of this role is to turn ideas into successful outcomes by effectively coordinating people, resources, and tasks while ensuring quality, efficiency, · ...

We are seeking a highly experienced Lead Facility Manager to oversee and coordinate facility operations across multiple sites within the real estate and construction sector. · The ideal candidate will ensure that properties are maintained to high standards, services are delivered ...

We are looking for an experienced Lead Product Manager to lead the Everyday Banking squad at Kuda. This role involves setting the vision, driving the roadmap, and line-managing Product Managers while partnering with Design, Engineering, Research, Analytics, and Marketing to deliv ...

The Lead Account Manager will be responsible for managing strategic client accounts driving revenue growth and leading a team of account managers. · The role ensures strong client relationships customer satisfaction and achievement of sales targets. ...

The Lead Account Manager will be responsible for managing strategic client accounts driving revenue growth leading a team of account managers. · Manage and grow key client accounts. · Develop account strategies to drive revenue and retention. · ...

· Who we are · We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision ...

We are hiring for our client a Lead Product Manager to own and scale payment and corporate banking solutions. · 6–9 years experience in Product Management, with strong exposure to payments and/or corporate banking products · Proven experience building or scaling payment platforms ...

This is a full-time hybrid role based in Lagos for a Lead, Performance Management. · ...

The Lead, Tax Management plays a critical role in ensuring that Rosabon remains compliant with tax laws and optimizing tax strategies to align with her overall financial goals. · ...

+This role involves assisting clients in creating frameworks for identifying potential risks and providing risk management consulting services. · +Assist clients to create frameworks for identifying potential risks. · Offer various risk management consulting services to diverse c ...

· Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. · We're a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it's only ...

We are looking for a Project Management Lead who will oversee projects from start to finish. The primary goal of this role is to turn ideas into successful outcomes by effectively coordinating people, resources, and tasks while ensuring quality, efficiency, and timely delivery. · ...

We are seeking a visionary Knowledge Management Lead to design and lead Renmoney's enterprise-wide knowledge strategy. You will create a world-class framework that captures, curates, and distributes critical insights, driving efficiency, innovation, and compliance. · Design and l ...

The Manager, Card Experience Department is responsible for end-to-end ownership of service support for customer experience across debit, credit and prepaid card products. · This role ensures seamless card usage, servicing, dispute resolution and card lifecycle management while dr ...

The company is seeking to hire a customer experience manager for its Lagos location. The candidate will oversee the hiring and training of the customer experience team and define standards for ensuring optimal customer experience. · ...

+The Manager Card Experience Department is responsible for end-to-end ownership of service support for customer experience across debit credit and prepaid card products.+ · +This role ensures seamless card usage servicing dispute resolution and card lifecycle management while dri ...