Quality Assurance Coordinator - Lagos , Ogun, Nigeria - Value Edge Management Service Limited

Description

Key Responsibilities:

• Conduct thorough analyses of current business processes to pinpoint improvement and optimization opportunities.
• Lead the development and execution of strategic process improvement initiatives aimed at boosting efficiency, productivity, and quality.
• Actively search for innovation and adopt industry best practices to facilitate continuous business enhancements.
• Collaborate with teams across various functions to collect data and insights on process efficiency and effectiveness.
• Employ analytical tools and methodologies to uncover the root causes of process inefficiencies and devise actionable solutions.
• Track and assess the impact of implemented improvements using data analysis and stakeholder feedback to ensure desired outcomes are achieved.
• Effectively communicate ongoing progress, outcomes, and recommendations to a broad range of stakeholders, from management to frontline employees.
• Facilitate training sessions and provide support to staff regarding new processes and procedures to ensure a smooth transition and adoption.
• Play a key role in the creation, upkeep, and refinement of process documentation, standards, and guidelines.
• Stay abreast of the latest industry trends, emerging technologies, and best practices within the business process improvement sphere.

Qualifications:

• A Bachelor's degree in Accounting, Business Administration, Engineering, or a related field.
• Demonstrated experience in process improvement, business analysis, or a similar capacity.
• Strong proficiency in process improvement methodologies, including but not limited to Kaizen, Six Sigma, or Lean.
• Experience with API Q2 training or practice is highly desirable.
• Active membership in relevant professional bodies is preferred.