Tour Consultant - Lagos - Jobberman

    Jobberman
    Jobberman Lagos

    1 day ago

    Description

    A Travel firm based in Lekki Phase One is hiring for a Tpur Consultant who will be responsible for creating and designing tour packages and organizing travels and tours. .


    Responsibilities:
    • Research various destinations and means of travel regarding prices, customs, weather, reviews etc.
    • Diagnose the clients' specifications and wishes and suggest suitable travel packages or services.
    • Organize travels from beginning to end, through accommodation, and securing rental transportation etc.
    • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc.)
    • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
    • Handle unforeseen problems and complaints and determine eligibility for money returns.
    • Attend conferences to maintain familiarity with tourism trends.
    • Create and update electronic records of clients.
    • Curate travel experiences that would stand out and make it sell able.
    • Identify customer taste to infuse these in the package being created.
    • Coordinates transportation, Accommodations, insurance, tours, and activities for clients.
    • Advise clients regarding destinations, cultures, climates, and activities on their packages.
    • Provide information on services and answer questions with accuracy and efficiency on destinations
    • Maintain relationships with key persons.
    • Reach the revenue and profit targets
    • Prepare all fee quotes and any information required by clients, colleagues, or authorities.
    • Maintain strong working relationships with all clients and colleagues.
    • Train staff to enhance their understanding of the travel industry.
    • Other duties as assigned.


    Requirements

    • Have vast knowledge of holiday destinations
    • Minimum of 2 years prior work experience as a Tour Consultant/Ticketing & Reservation Officer.
    • Proficiency in English and any other languages is an advantage
    • Proficiency in the use of Amadeus and Galileo GDS.
    • Ability to relate with internal and external stakeholders at various levels using diplomacy and tactics.
    • Analytical skills and attention to detail.
    • Result-oriented about quality and productivity goals.
    • Exemplary sales skills and customer-oriented approach.
    • Well-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc.)
    • Ability to present, persuade, and communicate effectively.
    • Demonstrable ability to handle crises.
    • Degree in Hospitality, Travel, Tourism, Business, or relevant field
    • Candidates with personal travel experience will be preferred
    • Demonstrate decision-making skills
    • Strong organizational, communication, and interpersonal skills
    • Team-oriented thinking and action; Flexibility and adaptability to changing situations
    • High proficiency in the use of Microsoft Office tools
    • Highly innovative & creative; Detail & Result orientation
    • Must be able to identify and resolve problems promptly
    • High level of initiative and good conflict management skills
    • Good negotiation skills and high analytical ability
    • Project Management Skills
    • Presentation and good reporting skills

    Benefits:

    • Medical (HMO).
    • Paid holiday.


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