Front Desk Officer - Lagos, Nigeria - Mase Contractors

Description

Job Description

• We're seeking a highly motivated individual to join our team as a Front Desk Officer.
• If you enjoy engaging with people, have excellent communication skills, and thrive in a dynamic environment, this opportunity is for you

Responsibilities:

• Greet guests warmly and professionally.
• Manage incoming calls, redirecting them appropriately.
• Provide accurate information about our services and promotions.
• Handle customer inquiries and complaints with professionalism.
• Maintain a neat and organized front desk area.
• Manage incoming and outgoing mail and deliveries.
• Perform administrative tasks such as data entry and filing.
• Collaborate with the team and handle social media pages.

Requirements:

• High school diploma or equivalent.
• Must reside within Ikeja and surroundings.
• Previous experience in customer service or front desk roles.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer systems and office software.
• Ability to remain calm under pressure.
• Outstanding interpersonal skills with a positive attitude.
• Attention to detail and problem-solving skills.