customer servicerepresenative - Abuja

CUSTOMER SERVICE REPRESENTATIVE · Location: Abuja · Employment type: Full-Time · The customer service representative is responsible for receiving, processing, and managing customer orders made through online platforms. · Key Responsibilities: · Receive customer orders via whatsap ...

Job description

CUSTOMER SERVICE REPRESENTATIVE

Location: Abuja

Employment type: Full-Time

The customer service representative is responsible for receiving, processing, and managing customer orders made through online platforms.

Key Responsibilities:

• Receive customer orders via whatsapp, email, website, or online platforms. Confirm order details (product type, size, quantity, and delivery location).
• Generate invoices and order confirmations.
• Respond promptly to customer inquiries regarding ordersand provide order status updates.
• Maintain accurate records of all online orders.
• Prepare daily/weekly order reports.
• Handle order changes, cancellations, and complaints professionally.
• Forward confirmed orders to the warehouse department.
• Coordinate with logistics team for dispatch.

Requirements:

• OND/HND in any subject area.
• Previous experience in customer service or order processing is an advantage but not mandatory.
• Basic computer knowledge (Microsoft Office, email)
• Attention to detail
• Good organizational skills
• Ability to work under pressure.

How to Apply

Interested and qualified candidates should send their CV to:

Application Deadline: 28th February 2026

Only shortlisted candidates will be contacted.

Job Type: Full-time