Sales and Stock Records Assistant - Warri, Delta State

Job summary

This is a full-time on-site role for a Sales and Stock Records Assistant at The OBOS Drink Store located in Warri. The Sales and Stock Records Officer will be responsible for daily tasks related to communication with customers, providing excellent customer service, retail sales, managing organizational tasks, recording sales, stock and expenses and conducting training sessions for staff.

Responsibilities

• Attend to customer inquiries and complaints via phone, email or in-store.
• Track Stock levels and alert the store manager about low or out-of-stock items.
• Update daily sales reports and maintain transaction logs.
• Create and post daily content, respond to comments and promote ongoing deals.
• Prepare invoices for wholesale buyers and issue receipts for purchases.
• Enter Suppliers deliveries, expenses and other operational data into the system.
• Help reconcile daily cash and card transactions if necessary.
• Reach out to potential or existing customers with promotional offers or updates.
• Schedule and follow upon delivery orders to customers or wholesale partners.
• Summarize monthly income, expenses and profit for management review.
• Create marketing content to promote store and product.
• Follow up with suppliers for restocking and renegotiation of prices if needed.
• Review the performance of digital ads, social posts and promotion.
• Schedule and document monthly team's meetings for performance reviews and planning.
• Assist with carrying and delivering product less than 30kg to customer when needed.

Qualifications

• Strong Communication and Customer Service skills
• Experience in Retail Sales and Organizational Skills
• Ability to conduct Training for staff
• Excellent interpersonal skills
• Detail-oriented and organized
• Previous experience in a similar role is a plus
• High School diploma or equivalent

Job description