In-Store Sales Representatives - Ibadan

Job summary

The In-Store Sales Representative will be responsible for providing exceptional customer service, driving sales, and ensuring customers have a pleasant shopping experience.

Responsibilities

• Greet and engage customers warmly as they enter the store.
• Understand customer needs and recommend suitable products or gift ideas.
• Ensure all products are well-arranged, properly priced, and attractively displayed.
• Process sales transactions accurately using the POS system.
• Handle customer inquiries, complaints, and returns courteously and efficiently.
• Maintain thorough knowledge of current promotions, discounts, and store policies.
• Assist with stock replenishment, inventory checks, and general store upkeep.
• Provide after-sales support and ensure customer satisfaction.
• Manage customer's complaints and dissatisfaction forwarding them to the appropriate department for immediate intervention.

Qualifications

• B.Sc / HND.
• 1 years experience in retail sales, customer service, or similar roles.
• Strong communication and interpersonal skills.
• Pleasant personality with a customer-first attitude.
• Ability to understand and explain product features clearly.
• Basic numeracy and computer skills (POS operation, record-keeping).
• Must be proactive and result-oriented.
• 1 Guarantor with traceable job and address.

Job description