Supermarket Supervisor - Lagos, Nigeria - Zurishaddai Recruitment Agency

Description

Job Description

• We are seeking a dedicated and experienced Supermarket Supervisor to oversee the day-to-day operations of our supermarket.
• The ideal candidate will have strong leadership skills, excellent communication abilities, and a thorough understanding of retail operations.
• As a Supermarket Supervisor, you will be responsible for ensuring smooth functioning of all departments, maintaining inventory levels, and delivering exceptional customer service.

Key Responsibilities

• Oversee daily operations of the supermarket, including opening and closing procedures.
• Manage and supervise supermarket staff, including scheduling, training, and performance evaluations.
• Ensure compliance with company policies, procedures, and safety standards.
• Monitor inventory levels and order merchandise as needed to maintain appropriate stock levels.
• Coordinate with vendors and suppliers to ensure timely delivery of products.
• Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
• Ensure cleanliness and organization of the supermarket, including aisles, shelves, and storage areas.
• Implement strategies to maximize sales and profitability, including merchandising and promotional activities.
• Conduct regular audits to ensure accuracy of pricing, labeling, and signage.
• Monitor employee productivity and provide feedback and coaching as necessary.
• Enforce security measures to prevent theft and losses.
• Prepare and analyze reports on sales, expenses, and inventory levels.
• Stay updated on industry trends, market conditions, and competitor activities.

Requirements

• High school diploma or equivalent; college degree is a plus.
• Proven experience in a supervisory role in a supermarket or retail environment.
• Strong leadership and management skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Knowledge of inventory management principles and procedures.
• Familiarity with POS systems and other retail software.
• Ability to work flexible hours, including evenings, weekends, and holidays.