Customer care representative - fct - KAAPO NIGERIA LIMITED

Description

Providing Exceptional Customer Service

The ideal candidate will be responsible for listening to customers' concerns, issues, and questions, and responding in a professional and courteous manner.

This includes resolving customer complaints in a fair and timely manner, processing payments and accounts accurately, and maintaining a positive attitude throughout the interaction.

Key Responsibilities:

• Listen to and address customer inquiries and concerns
• Resolve customer complaints in a fair and timely manner
• Process customer payments and accounts accurately
• Maintain a positive and professional demeanor at all times