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- Manage multiple client inquiries simultaneously.
- Contribute to customer satisfaction by providing timely and effective solutions to client issues.
- Maintain accurate and up-to-date customer databases.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with the team to develop strategies to enhance our products and services.
- Bachelor's Degree in Business, Communication, or a related field.
- At least 3 years of experience in customer service or a related field.
- Demonstrated ability to communicate effectively and efficiently through phone and email.
- Strong problem-solving and critical thinking skills.
- Excellent organizational and multitasking abilities.
- Proficient in Microsoft Office and/or customer service software.
- Experience with data analysis and metrics-driven performance is desirable.
Customer Service Officer - Ikeja - Lagos Data School

1 month ago

Description
Job Title: Experienced Customer Service Executive
Job Summary:
We are seeking an experienced customer service professional to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, managing multiple client inquiries simultaneously, and contributing to customer satisfaction.
Key Responsibilities:
Qualifications:
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Customer Service Officer
Arbitos Business Operations Ltd.- Ikeja
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Customer Service Officer
OBOR LOGISTICS NIGERIA LIMITED- Apapa
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Client Service And Administrative Officer
Work in Nigeria- Lagos
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Sales & Customer Service Officer (Logistics)
BLAKSKILL LIMITED- Lagos
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Admin officer
Part time Qelifox Unatarmit Service- Ikeja
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Credit officer
VICTORY EMPOWERMENT CENTRE- IKEJA
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Data Analyst
BEST SERVICE RAYA- Ikeja
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Online Promoter
Betfigo- Ikeja
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Sales Representative
Hospitality Recruitment placement Service (HRPS)- Ikeja
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Sales Executive(Motorcycle Company)
Ascentech Services Limited- Ikeja
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E-commerce Associate and Content Creator
Kemyde Ltd- Ikeja
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HR Assistant
Mummy Delicious Food Services- Ikeja
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Sales Attendant 2
Hospitality Recruitment placement Service (HRPS)- Ikeja
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Sales Executive(Tire Industry)
Ascentech Services Limited- Ikeja
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Paint Sales Representative
GMAS LIMITED- Ikeja
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International Admissions Assistant
Workpedia Africa Ltd- Ikeja
-
Business Development Manager
Betfigo- Ikeja
-
Industry Sales Officer
Bluewave New Energy Technology- Ikeja
-
Digital Marketing executive
ILotbet- Ikeja
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Female Sales and Marketing Executive
Attainables Entertainment Limited- Opebi, Ikeja
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Executive Driver
Medife Limited- Akowonjo