Settlement Services Delivery Manager - Lagos, Nigeria - PayU

    PayU
    PayU Lagos, Nigeria

    2 weeks ago

    Default job background
    Full time
    Description
    • The Settlement Services Delivery Manager is a crucial role responsible for the smooth implementation and ongoing monitoring of the organization's settlement services.
    • You will act as a central point of contact, bridging the gap between the business and settlement teams to ensure seamless cross-functional delivery. In this role, you will play a key part in driving increased company operational efficiency by optimizing settlement processes.

    RESPONSIBILITIES AND KEY ACTIVITIES

    • Standardize and automate settlement services for Africa region.
    • Ensure coordination and delivery of projects supporting settlement area.
    • Measure and enhance PayU's efficiency on settlement services.
    • Implement KPIs, provide their monitoring and drive for their constant improvement.
    • Conduct ongoing assessments of the internal control environment.
    • Ensure compliance of processes with regulatory bodies.
    • Drive process improvements in collaboration with their owners.
    • Support any auditing activities and take responsibility of their successful execution.
    • Data-driven execution.

    QUALIFICATIONS AND EXPERIENCE

    • 5+ years of relevant work experience in settlement and/or financial areas.
    • Bachelor's degree in a relevant field preferably economics or accounting.
    • Experience in process shaping activities and optimization.
    • Excellent command of written and spoken English.

    SKILLS & KNOWLEDGE

    • Strong understanding of settlement environment and payments.
    • Ability to drive and deliver.
    • Attention to details and accuracy.
    • Ability to work under pressure.
    • Can manage competing workload and relationships effectively.
    • High level of self-motivation and determination.
    • Excellent change management and communication skills.
    • Ability to work with data, understand figures and take actions based on the findings.

    BEHAVIOURAL COMPETENCIES

    • Ability to communicate effectively, both written and verbal.
    • Strong interpersonal, written, and verbal communication skills.
    • Ability to create clarity.
    • Integrity.
    • Ability to work individually as well as within a team, including project ones.