Certified POS Aggregator - Lagos, Nigeria - Waya Multilink

Description

• As a Certified POS Aggregator, you will play a key role in expanding our digital payment services by onboarding merchants and managing point-of-sale POS terminals.
• You will be responsible for building relationships with merchants, providing technical support, and ensuring seamless transaction processing.

The duties of a POS aggregator typically include:

• Merchant Onboarding: Identifying and onboarding merchants to use POS terminals and payment services offered by the aggregator.
• POS Terminal Deployment: Managing the deployment and installation of POS terminals at merchant locations, ensuring they are set up correctly and functioning smoothly.
• Technical Support: Providing technical support to merchants regarding POS terminal operations, troubleshooting issues, and ensuring smooth transaction processing.
• Transaction Monitoring: Monitoring transactions processed through POS terminals to ensure they are secure, accurate, and compliant with regulatory standards.
• Relationship Management: Building and maintaining strong relationships with merchants, addressing any concerns they have, and ensuring their satisfaction with the POS services provided.
• Training: Conducting training sessions for merchants on how to use POS terminals effectively, including basic troubleshooting and best practices for transaction handling.
• Compliance: Ensuring that merchants comply with relevant regulations and standards for POS usage, including security protocols and data protection measures.
• Reporting: Generating reports on POS transactions, sales volumes, and performance metrics to track and analyze merchant activity and trends.
• Product Development: Providing feedback and insights to improve POS services and develop new features or solutions to meet merchant and market needs.
• Market Expansion: Identifying opportunities to expand the merchant network and grow the POS business, including targeting new industries or geographic regions.

Requirements:

• Minimum of one year of experience in POS aggregation or related field.
• Strong understanding of digital payment systems and POS technology.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.