Customer Service/ Front Desk - Ibadan - Elukaz Travel and Tours Limited

Description

Travel Coordinator Job Description

Key Responsibilities:

• Respond to client inquiries via phone, email, and in-person interactions.
• Provide travel information, options, and expert recommendations to clients.
• Book and manage travel arrangements, including flights, hotels, and transportation services.
• Efficiently resolve client complaints and issues in a timely manner.
• Process and verify travel documents, such as visas and passports.
• Develop and market travel services and packages to contribute to company revenue growth.
• Maintain accurate and up-to-date records and databases.
• Stay informed about the latest travel industry trends, promotions, and developments.
• Collaborate with other departments, including operations and marketing, to achieve shared goals.
• Meet minimum performance targets and contribute to the company's overall success.